Authors

Adair, J. (1988). Effective Leadership. London: Pan Books.

Armitage, A. e. (2003). Teaching and Training in Post-Compulsory Education. 2nd edn. Maidenhead: Open University Press.

Bell, J. (1999). Doing Your Research Project. 3rd edn. Buckingham: Open University Press.

Berlin, S. I. (1953). The Hedgehog and the Fox. New York: Simon & Schuster.

Berne, E. (1964). Games People Play. London: Penguin Books.

Berne, E. (1993). Transactional Analysis in Psychotherapy. Guernsey: The Guernsey Press Co Ltd.

Blanchard, K. a. (2002). The Little Book of Coaching. London: Harper Collins Publishers.

Blanchard, K. O. (2004). The One Minute Manager meets the Monkey. London: Harper Collins Publishers.

Bounds, A. (2007).  The Jelly Effect.  Chichester: Capstone Publishing Limited.  To find out more visit http://www.andybounds.com/books

Boyatzis, R. (et al) (2008). Becoming a Resonant Leader. Boston: Harvard Business School Press. (See also Resonant Leadership and Primal Leadership in the same series).

Buzan, T. (2002). How to Mind Map: The Ultimate Thinking Tool That Will Change Your Life . London: Thorsons.  To find out more visit http://www.buzanworld.com/BuzanBooks.htm

Carniege, D. (1991). How to win friends and influence people.  London: Reed International Books Limited

Chapman, A. (2008). Businessballs. Retrieved Jan - April 2008, from www.businessballs.com: http://www.businessballs.com/

Chapman, A. (2008). PEST Market Analysis Tool. Retrieved Jan-Aug 2008, from Businessballs: http://www.businessballs.com/pestanalysisfreetemplate.htm

Chapman, A. (2008). SWOT Analysis. Retrieved Jan-Aug 2008, from Businessballs: http://www.businessballs.com/swotanalysisfreetemplate.htm

CIPD. (2008). Competency and Competency Frameworks. Retrieved August 21, 2008, from Chartered Institute of Personnel and Development: http://www.cipd.co.uk/subjects/perfmangmt/competnces/comptfrmwk.htm

Cialdini, R. (2008). Influence: Science and Practice 5th edn. Needham Heights: Allyn & Bacon. To find out more about Dr Cialdini's core principles of influence visit http://www.influenceatwork.com/

Collins, J. (2001). Good to Great. New York: Harper Collins.

Covey, Stephen R. (2004). The 7 Habits of Highly Effective People. London: Simon & Schuster. To attend the 3-day The 7 Habits of Highly Effective People training in the UK please contact Franklin Covey on 01295 274100 or visit http://www.franklincovey.co.uk/

Ditzler, J. (1994). Your Best Year Yet! London: Harper Collins Publishers. For details of the new Best year Yet Online Package visit: http://www.bestyearyet.com/

Dreamstime.com (2008). Various artists. Retrieved September 2008 from Dreamstime: http://www.dreamstime.com/

Gaffney, G. (2008). Affinity Diagramming. Retrieved August 25, 2008, from Infodesign: http://www.infodesign.com.au/usabilityresources/general/images/affinity.gif

Giuliani, R. (2002). Leadership. London: Little, Brown.

Goffee, R. a. (2006). Why Should Anyone Be Led by You? Boston: Harvard Business School Publishing.

Goleman, D. (2002). Emotional Intelligence: Leadership Competencies. In D. Goleman, The New Leaders (pp. 253-256). London: Little, Brown.

Goleman, D. (et al) (2002). The New Leaders. London: Time Warner Books UK. 

Haney, B. (2009). The Profiles Checkpoint 360° System. Retrieved March 3, 2009, from Profiles International: http://profilesinternational.com/SOL_360Feedback.aspx

Hinton-Barber, M. (Performer). (2006). Living Your Dreams. London.

Ishikawa, K. (2008). Courses.Business. Retrieved August 21, 2008, from School of Business: http://www.business.ualberta.ca/yreshef/orga432/fishbone.html

Janssen, C. (2008). The Four Rooms of Change. Retrieved July 28, 2008, from Ander & Lindström Partners: http://www.andolin.com/fourrooms/en/about-the-change-house/index.shtml

Johnson, S. (1998). Who Moved My Cheese? London: Vermilion. for more information visit http://www.whomovedmycheese.com/

Jones, P. (1999). The Performance Management Pocketbook. Alresford: Management Pocketbooks Ltd.

Kennedy, C. (1996). Managing with the Gurus. London: Century Ltd.

Khurana, S. (2008). Olympic Quotes. Retrieved August 20, 2008, from About.com: http://quotations.about.com/od/sportsquotes/a/olympics1.htm

Landsberg, M. (2002). Tao of Coaching: Boost Your Effectiveness at Work by Inspiring and Developing Those Around You . London: Profile Books Ltd

Landsberg, M. (2003). The TAO of Motivation: Inspire Yourself and Others. London: Profile Books Ltd

Leitch, S. (2006, December). Prosperity for all in the Global Economy: World class skills. Retrieved November 30, 2007, from HM-Treasury: http://www.hm-treasury.gov.uk/media/6/4/leitch_finalreport051206.pdf

Lewin, K. (1969). Principles of topological psychology . London: Johnson Reprint Corp.

Lopata, A and Roper, P. (2006).  And death came third. GB: http://www.bookshaker.com/

Luft, J. (1969). Of Human Interaction: Johari Model. USA: Mayfield Pub. Co.

Lundin, S. (. (2002). Fish Tales: Real Stories to Help Transform Your Workplace and Your Life . London: Hodder.  For more information on FISH! programmes or training, please see http://www.fishphilosophy.com

Maslow, A. &. (1986). The Journals of Abraham Maslow. London: Viking/Allen Lane.

McGregor, D. (2006). The Human Side of Enterprise: Annotated Edition. Maidenhead: McGraw-Hill Professional.

Mind Tools Ltd. (2008). The GROW Model. Retrieved June 12, 2008, from Mindtools: http://www.mindtools.com/pages/article/newLDR_89.htm

Mintzberg, H.  (2000) The rise and fall of strategic planning.  Harlow: Pearson Education Limited for more information visit http://www.pearson-books.com/mintzberg

NatWest. (2008). Department for Business Enterprise and Regulatory Reform stats on SME's. Business sense , 7.

Petty, G. (2004). Teaching Today, 3rd edn. Cheltenham: Nelson Thornes.

Powell, J. (1999). Why Am I Afraid To Tell You Who I Am? Michigan: Zondervan Publishing House.

Quality Training Portal Resourse Engineering Inc. (2008). Affinity Grouping. Retrieved July 28, 2008, from Quality Training Portal: http://www.qualitytrainingportal.com/resources/problem_solving/problem-solving_tools-affinity.htm

Reece, I. a. (2006). Teaching, training and learning: A practical guide. 6th edn. Sunderland: Business Education Publishers Limited.

Royal Bank of Scotland. (2000). The Development Handbook. Edinburgh: RBS Group Resource Development and Internal Communications.

Schon, D. (1983). The Reflective Practitioner. London: Arena.

Skymark Corporation. (2008). Alex F. Osbourne: Father of the Brainstorm. Retrieved August 02, 2008, from Skymark: http://www.skymark.com/resources/leaders/osborne.asp

Smith, M. (2005). Bruce W Tuckman, forming, storming, norming and performing in groups. Retrieved March 17, 2008, from Infed: http://www.infed.org/thinkers/tuckman.htm

Walters, H. (2006). The Business of Winning. RBS Leadership Conference (pp. 1 - 14). London: Humphrey Walters Associates.

Welch, J. a. (2006). Winning: The Answers. London: Harper Collins Publishers.

Whitaker, D. (Director). (1976). Coaching to Improve Performance [Motion Picture].

Whitmore, J. (2008) Coaching for Performance, GROWing People, Performance and Purpose: The principles and practice of coaching and leadership 4th edn. London: Nicholas Brealey Publishing. To find out more visit http://www.performanceconsultants.com/

Woodcock, M. (1989). Team Development Manual, 2nd edn. Aldershot: Gower Publishing.

Your Impact LLP. (2008) Your Impact Training. Retrieved March 7, 2008, from Your Impact LLP: http://www.yourimpact.co.uk/

We are extremely grateful to all of the above sources and would strongly recommend you read any of the above publications.

Final Quote:

The ideas I stand for are not mine. I borrowed them from Socrates. I swiped them from Chesterfield. I stole them from Jesus. And I put them in a book. If you don't like their rules, whose would you use?' Dale Carnegie