Returns...

In the unlikely event that the product you have recieved has been damaged, you may return if for a replacement within 30 days of receipt.  If you have cause to return any goods purchased from the site, please send goods to the address below with either a copy of the invoice that accompanied the order or your full name, address and invoice number to the address below. Should you need any help call us on 01303 248171 or email at sales@the-ultimate-guide.co.uk

The Return Address:

The Ultimate Guide
Simon Teague LLP
Unit 2
7 Grimston Gardens
Folkestone, Kent
CT20 2PT
United Kingdom

For your protection, we recommend that you use a recorded-delivery service.

That you will be responsible for the costs of returning the goods to us unless we delivered the item to you in error or if the item is faulty.